People have been asking us for “Messenger-on-website” functionality for a while. Today, we’re proud to say that we are supporting the Customer Chat plugin in our dashboard the moment Facebook officially announces this feature. This means that all of our users can take advantage of this function right away!

So… What is Customer Chat?

Customer Chat is a plugin that allows your website visitors to interact with your business through Facebook Messenger directly on your homepage. 

Now, let’s explore some ways you can benefit from this new feature!

The end of the “Email Lists Era”

Let’s assume you’re marketing your product or service online. You run ads to drive traffic to your website. In order to re-engage your site visitors later, you ask for their emails. But how many people actually type their email address into that little popup window? Around 15% of all page visitors… at best. Anyway, let’s keep moving down the funnel…
 

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